In past releases of Oracle Utilities Customer Care And Billing, a sample Web Self Service (WSS) set of code was shipped for customers and partners to build their own Web Self Service applications.
The WSS sample code has been removed from the Oracle Utilities Customer Care And Billing product in Version 2.4.0.0.0 and above.
It is highly recommended that customers using WSS consider migrating to Oracle Utilities Customer Self Service for a fully integrated self service solution.
The Oracle Utilities Customer Self Service has superior functionality with the following advantages:
- Oracle Utilities Customer Self Service is a production ready web application based around industry standards with advanced functionality.
- Oracle Utilities Customer Self Service is pre-integrated with functionality within single and/or multiple Oracle Utilities products.
- Oracle Utilities Customer Self Service provide superior levels of scalability and availability utilizing Oracle's Maximum Availability Architecture.
- Oracle Utilities Customer Self Service provides customer communication methods for communicating to end customers including web, mobile etc..
- Oracle Utilities Customer Self Service allows for greater customization options including skin support and portal customization.
For more information about the features of Oracle Utilities Customer Self Service refer to the Oracle Utilities Customer Self Service brochure.